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Aeroplane Facts
 
Air Canada
Air China
Air France
Air India
Air Jamiaca
Air Portugal
Air Lingus
Air Mauritius
Air New Zealand
Alitalia
American Airlines
Asiana Airlines
Austrian Airlines
BMI
British Airways

BWIA
Cathay Pacific
China Airlines
Continental Airlines
Cyprus Airlines
Czech Airlines
Delta Airlines
Egypt Air
Emirates
EVA Air
Garuda Indonesia
Gulf Air
Iberia
Icelandair
Japan Airlines
KLM
Korean Air
Lufthansa
Malaysia Airlines
Martinair
Monarch
NorthWest Airlines
Olympic Airlways
Qantas
Qatar Airways
Royal Brunei
SAS Airlines
Singapore Airlines
South African Airways
Sri Lankan Airlines
Swiss
Thai Airways Int.
United Airlines
U.S. Airways
Virgin Atlantic


Air Canada
   Free Drinks
At each step, Air Canada aims to deliver a consistent level of service. They are renowned for their high level of service but it’s not just the flight that’s more enjoyable - it’s every stage of your journey. From start to finish, on the ground and in the air, Air Canada understands your needs and responds to your wishes.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs)
Hospitality 32-34 General View 2
Executive First 60 Individual 2

* Supercomfort Direct flights Manchester/Glasgow to Toronto Direct Only 40" Seat pitch, individual screens.

***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***


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Air China
   Free Drinks
Air China flies non stop between the UK and China with onward flights to Japan, Australia, Mongolia and many other destinations throughout South Asia and the Far East. All flights from the UK operate using the latest Boeing 747-400 series aircraft offering superior levels of comfort in First, Business and Economy Class. On board passengers can expect both traditional Chinese hospitality and good standards of in-flight service.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
Economy 34 General View 3 20 Kgs
Business 42 Individual 3 30 Kgs
First Class 62 Individual 3 40 Kgs

***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***


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Air France
   Free Drinks
Air France offers flights out of 12 UK airports into Paris then connecting onto over 200 world-wide airports.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
Tempo Economy 30-32 General View* 2 20 Kgs
Business 48 Individual 2 30 Kgs
First Class 82 Individual 2 40 Kgs

* AF are in the process of installing Individual screens. They are currently available on some B777 and A340

** the Piece rule applies to all destinations in the USA and Canada so passengers will be allowed 2 pieces not weighing more than 32 Kgs per piece. This rule also applies to some South American destinations ie Brazil and some African destinations ie Lagos. AF change this rule on a regular basis but correct information can be found in Worldspan at time of option or booking. Alternativeley call AF on 0845 0845 111.

***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***


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Air India
   Free Drinks
Unwind, sooth yourself or relax for a while with our captivating in-flight entertainment. You could choose from a variety of music, both traditional and western or may be catch up on some of the latest films.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance*
USA and Canada
First 82 Individual 3 2 Pieces
Executive 47 - 50 General View 3 2 Pieces
Economy 31 - 34 General View 3 2 Pieces
All other destinations
First 82 Individual 3 40 Kgs
Executive 47 - 50 General View 3 30 Kgs
Economy 31 - 34 General View 3 20 Kgs
* Max 32 Kgs per piece

***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***


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Air Jamaica
•First Class - All drinks are Free
•Economy - Red Stripe Beer, Wine and Champagne complimentary with meal.
   A moderate charge will be made for liquor. All soft drinks are free
Our warm hospitality is quickly becoming legendary. With Air Jamaica you're sure to have the best service on the ground and in the skies. That's because we genuinely care about each and every passenger's happiness and comfort. And we've taken extra measures to ensure that you receive the service that we believe you deserve when you fly with us... like the fact that you can be in Jamaica before you've even left the ground. At Air Jamaica, your vacation experience begins the moment you check-in. So why settle for anything less than the best? We invite you to come on-board and experience first hand the warm personal service we offer - a service so special that it shines as bright as the Caribbean sun.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
First 84 Individual 3 2 Pieces *
Business 60 Individual 3 2 Pieces *
Economy 34 General View 3 2 Pieces
* Max 32 Kgs per piece

***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***


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Air Portugal
   Free Drinks
In 2001 TAP Air Portugal carried over 5 million passengers and over 70 thousand tons of goods and mail. The present network covers some 58 destinations in Europe, Africa, North, Central and South America.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
Business 43 - 47 Individual* 3 30 Kgs
Economy 32 - 34 General View* 3 20 Kgs
*Business Class Seats - The interior of the cabins of the Airbus A310 fleet are being refurbished to give the same image and comfort that is available on the Airbus A340.
Wider more comfortable chairs with electronic adjustment and individual video screen

*Economy class Seats - To make the journey for economy class passengers more comfortable, TAP Air Portugal supplies:
Travel blankets and pillows on each seat on long-haul flights
Hot towels before meals
Bag with toothbrush and toothpaste
Independently of the class in which they travel, our passengers will also find:
On the short-haul fleet, Airbus A319, A320 and A321 - comfortable leather seats and modern video screens
Bags with baby articles (disposable nappy, bottle, bib, baby lotion and oil pads and cream)
Cots
Safety belts for children
Nappy container
Push chairs for use in the cabin

***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***

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Air Lingus
   Drinks at a charge
Aer Lingus has grown into one of the world’s most-admired transportation companies, with a reputation for efficiency, friendliness and safety. In September 2000 it became a member of the One World Alliance.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
Transatlantic
Premier 52 Individual 3 2 Pieces
Economy 31 - 32 General View* 3 2 Pieces
UK-Ireland
Premier 31 - 32 N/N 2 30 Kgs
Economy 29 - 31 N/N 2 20 Kgs
*Aer Lingus are in the process of installing individual entertainment on all flights.

Note Weight of any one piece of baggage must not exceed 32 kgs/70lbs – Transatlantic Flights Only.

Note Some of the aircraft in the Fleet Seat Pitches do vary.

Food and drink is complimentary to Premier Class passengers. For Economy passengers:
Transatlantic Services: charge for alcoholic drinks only.
European, London & UK Provincial Services: all food and drink will incur a charge.

***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***

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Air Mauritius
   Free Drinks
Air Mauritius is the national flag carrier of the Republic of Mauritius. It serves 33 destinations across 4 continents. There are 3 departures per week from London Heathrow and one from Manchester to Mauritius. From here you can fly to Melbourne and Perth. On board, hospitality is a natural way of life, with 2 choices of meals and a wide variety of entertainment programmes to ensure that your flight is enjoyable and relaxing
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
Economy 33 Individual 2-3 23 Kgs
Business 43 Individual 2-3 30 Kgs
First Class 73 Individual 2-3 40 Kgs


***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***


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Air New Zealand
   Free Drinks
Air New Zealand network spans 5 continents, connecting the exotic islands of the South Pacific, including Tahiti, Fiji, the Cook Islands and Samoa, to the rest of the world. Their “Infinity” Business Class seats are fully adjustable and the wide roomy design of their First Class “Contour Sleeper Seat” has a generous recline and lumbar support.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance*
Economy 32-34 General View 3 2 Pieces
Business 50 Individual 3 2 Pieces
First Class 80 Individual 3 2 pieces
* Not exceeding 32kg each piece.

***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***


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   Free Drinks
With 50 years of hard-earned experience behind it, Alitalia is one of the leading airlines in Europe. With a network spanning 60 countries, Alitalia transports over 25 million passengers each year.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
Economy 32-34 General View* 2 20 Kgs
Business 52-55 Individual 2 30 Kgs

* Individual screens fitted on some aircraft

***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***

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American Airlines
• Economy $5.00 per alcoholic drink. Soft drinks are Complimentary
• All drinks are free on First and Business class
American Airlines are the worlds largest airline. They have the most transatlantic daily UK-US flights and then onwards to over 200 cities including US/Canada/Caribbean and South America. American Airlines has just completed the removal of thousands of coach seats, so, now give one of the largest seat pitches in the industry.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
Economy 33-34 General View* 3 2 Pieces
Business 60 Individual 3 2 Pieces
First Class 78 Individual 3 3 Pieces

* Personal View has been installed in Economy on the B777 ** not to exceed 32Kgs per piece

***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***

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Asiana Airlines
   Free Drinks
Asiana Airlines’ recently launched Heathrow-Seoul non-stop operates 3 times a week and offers convenient connections to Sydney. Operating modern Boeing 747-400 aircraft, the entire fleet was recently renovated to offer the latest enhancements to in-flight comfort. Asiana Airlines offer a generous 50 inches of legroom in Business class, and a sleeper seat in First class.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
Economy 33 General View 3 20 kgs
Business 50 Individual 3 30 kgs
First 83 Individual 3 40 kgs

***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***



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Austrian Airlines Group
   Free Drinks
With over 40 years of experience in the airline industry, you can be assured of high quality and service when you fly with Austrian Airlines and Lauda Air. Offering flights to 59 countries, spanning 5 continents, Austrian Airlines boasts one of the most modern fleets in the world. Their business class offers the highest levels of comfort with greater legroom, culinary delights and a wide range of in-flight entertainment.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
Economy 32 Individual 2 20 kgs
Business 50 Individual 2 30 kgs

***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***


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British Midland
   Free Drinks
BMI is the UK's 2nd largest full service airline and has its main operational base at London Heathrow where it holds 14% of all take off and landing slots. The airlines operates over 2,000 flights a week with a fleet of 53 jet aircraft which have an average age of 5 years. BMI serves 25 destinations in 10 countries and in 2001 carried over 6.5 million passengers. A variety of children's packs are available for different age groups on transatlantic services only.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
Transatlantic Economy 32 Individual 3 2 pieces
Transatlantic New Economy 38 Individual 3 2 pieces
Transatlantic Business 60 Individual 3 2 pieces
Europe Business 32-34 N/A 2 30 Kgs
Europe Economy 32 N/A 2 20 Kgs

***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***


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British Airways
   Free Drinks
British Airways is re-defining air travel with a vast number of innovations from the revolutionary fully flat bed in Club World, to the new fourth class World Traveller Plus, which offers more space and comfort at an affordable price. You can upgrade your full trip or just 1 sector.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
First 78 (flat bed) Individual 2 40 Kgs
Club World 73 Individual 3 30 Kgs
World Traveller Plus 38 Individual 3 23 Kgs
World Traveller 31 Individual 3 23 Kgs
Club Europe 34 None 2 30 Kgs
Euro Traveller 31 None 2 23 Kgs
Domestic 31 None 90 mins 32 Kgs

** Please note: flights to North and South America the, luggage allowance is 2 pieces

***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***


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British Midland
• Business Class - all drinks are complimentary
• Economy Class - Soft drinks are complimentary and a charge for Alcoholic beverages
The original airline was founded in 1940. By the 1950s, these routes had expanded to include services to Miami, Venezuela and Jamaica. In 1961, the Government of the Republic of Trinidad and Tobago ( GORTT ) acquired 10 percent of British West Indian Airways and fully nationalised this company in 1964. GORTT control and the capital injections it brought resulted in further expansion. Services to Toronto began in 1969 and in 1973 the London service was transferred from Gatwick to Heathrow. Privatisation in 1995 saw the formation of BWIA International Airways Limited.
Class Seat Pitch (inches) Personal Video Screens** Check-in (hrs) Luggage Allowance*
Business 55 - 60 Individual 3 2 Pieces
Economy 33 - 34 General view 3 2 Pieces
*Luggage not to exceed 32 Kgs per piece
**Individual TV Screens are only on the Airbus A340-300 Aircraft in all Classes.


***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***

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Cathay Pacific
   Free Drinks in all classes
Cathay Pacific has a well-deserved reputation for providing a premium product and outstanding service. As Hong Kong's own carrier, Cathay Pacific is ideally geographically positioned as the natural gateway for travel to Asia and Australia. 3 daily flights (effective June 2003) from London Heathrow serve Hong Kong's new state-of-the-art airport, facilitating onwards connections to over 50 destinations worldwide.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
First Class 79 (flat bed) Individual 2 40 Kgs
Business 60 Individual 3 30 kgs
Economy 32 Individual 3 20 kgs

***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***


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Cathay Pacific
   Complimentary in all classes
For decades, China Airlines has derived its strength from the concerted effort of all of its staff. Teamwork is the key, and that is born from the synergy of every action of every employee. From its highly experienced engineers and technicians, to its warm and friendly in-flight and ground personnel, to its corporate managers and human resources professionals
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
First Class 78 - 83 Individual 3 40 Kgs
Business 48 - 50 Individual 3 30 kgs
Economy 32 General View T.V * 3 20 kgs
Please note - that the Piece concept will apply if you are booking anyone to the Americas. Check the web-site for more details if required

*The entire fleet of China Airlines (except its B737s) is equipped with inflight audio-visual entertainment systems offering a comprehensive selection of the latest music videos, news and short features..Passengers on flights served by B747-400s can enjoy as well channels with complete inflight information. All intercontinental and some Southeast Asian flights provide the latest Western movies as well as inflight yoga instruction..* (Economy Class)Only on the Airbus A340 clients can have a A 6.5-inch VGA interactive personal TV in each seat to provide audio and video on demand function with a choice of 12 movies, 12 short features, 15 music channels, 30 CD and 10 video games to keep you fully entertained throughout your trip..

***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***


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Continental Airlines
   $5 per alcholic drink
Continental Airlines operate daily direct flights to the USA out of Gatwick, Manchester, Birmingham and Glasgow. They also operate Virgin Atlantic code-shared flights out of Heathrow. All flights offer onward connections to over 120 US destinations.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
Canada Only Business First 55 Individual 3 3 pieces
Canada only Economy 31-33 General View 3 2 pieces
Int Business First 55 Individual 3 3 pieces
Int Economy 31-33 General View 3 2 pieces

***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***


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Cyprus Airlines
• Business Class - All drinks Complimentary
• Economy Class - Soft drinks Complimentary
Culture that draws on Europe, the Middle East, and 9000 years of history, traditional Cypriot hospitality, Mediterranean spirit, modern business practices and uncompromised customer commitment, are only some of the ingredients that make up an airline, which is proud for its achievements.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
Business 35 - 42 General View 2 30 Kgs
Economy 30 - 32 General View 2 20 Kgs
*If clients are Travelling on the New Airbus A330 Aircraft – Business Class Seat Pitch is 41-42 Only other Aircraft Types Vary.

*Economy class Food - Depending on the destination and time you are flying, a hot breakfast, lunch or cold snack is served. The tray is also complemented with an appetising seasonal salad and dessert, as well as crackers and cheese.
A selection of complimentary drinks, including coffee or tea and soft drinks will also be offered during your flight.

*Business Class Food - In-flight Dining.Using the finest ingredients to create a wide variety of healthy, delicious meals, we offer a choice of hot meal or hot breakfast and/or a cold snack depending on the time you are flying. You may select your meal from our special menu card describing the meal of the day, consisting of meat, poultry, fish and light pasta.
During your flight, you may choose from our range of top quality spirits and wines selected from the finest wineries in Cyprus

***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***


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Czech Airlines
   Beers, wines and soft drinks complimentary in all classes
CSA has its headquarters in the very heart of Europe. From Prague-Ruzyne Airport it offers connections to the majority of main European destinations and to transit points in North America, Asia, the Middle East and North Africa. CSA offers a wide selection of services at a high international standard.
A310
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
Business 47 Individual 2 30 Kgs
Economy 32 General View 2 23 Kgs
B737
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
Business 33 - 34 N/A 2 30 Kgs
Economy 30 - 32 N/A 2 23 Kgs

***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***


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Delta Airlines
   $5 per alcholic drink
Delta Airlines operate daily direct flights out of Gatwick to Atlanta and Cincinnati and Manchester to Atlanta offering connections to over 230 US destinations. Delta are the 2nd largest passenger carrying airline in the world.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
Business 60 Individual 2 2 pieces
Economy 31-33 General View 2 2 pieces

***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***


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Egypt Air
   • Free Drinks
Egypt Air's scheduled services from Cairo serve 70 major cities on 5 continents, including Singapore and Sydney. Egypt Air introduced the Boeing 777-200 series on its Singapore and Sydney flights. They also continue to upgrade their in-flight services and now offer telephone facilities in all classes.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
First 60 Individual 2 40 kgs
Business 38 Individual 2 30 kgs
Economy 31 General View 2 20 kgs

***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***


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Emirates
   • Free Drinks
Launched in 1985, Emirates' commitment to excellence has won them over 190 international awards. In-flight service is of a high standard and they boast one of the youngest fleets of aircraft in the skies, featuring spacious Boeing 777's and Airbus A330. Emirates were the first airline to fit a personal video system in every seat in all classes and also feature an in-flight camera for some fantastic views of take off and landings.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
First 63 -70 Individual 2 40 kgs
Business 46-48 Individual 3 30 kgs
Economy 32-34 individual 3 20 kgs

***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***


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EVA Air
   • Complimentary in all classes
EVA Air's missions are 'on-time operations, quality service, and innovation.' Upheld as a standard of accomplishment by our entire staff, our company objective is to provide the highest level of safe, efficient and comfortable service to the travelling public.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
Super First 75 Individual 3 40 kgs
Super Business 44 Individual 3 30 kgs
Evergreen Delux 38 Individual 3 20-25 kgs**
Economy 34 General View* 3 20 kgs
** Evergreen Deluxe Class: 20 kg or 25 kg (55 lb) on an EVA operated flight
*Every seat on EVA Air's new Airbus A330-200 aircraft is served by Matsushita Avionics Systems Corp.'s interactive IFE System 3000i, the most advanced inflight entertainment system on the market. With audio/video on demand (AVOD), passengers can select movies and music with their remote controller through a menu system. There are 10 movies, 12 TV shorts, more than 500 pieces of music and five exciting video games in the repertoire, with plans to extend this range still further.

The inflight entertainment system features fast-forward, rewind and pause controls, just like home video players. Passengers can operate their own personal jukebox by adding songs to their playlist. The playlist can continue to provide music while the passenger is playing video games or operating the Sky Compass global information system.

***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***


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Guarada Indonesia
   • Free Drinks
Garuda provides the opportunity to visit both Bangkok and Bali en-route to a choice of 6 Australian destinations, in addition to Auckland in New Zealand. For increased levels of in-flight comfort, consider experiencing Garuda's Premium Economy cabin, offering fantastic value for money and an impressive 42 inches of legroom.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
Business 55 Individual 3 30 kgs
Premium economy 42 Individual 3 20 kgs
Economy 33 General View 3 20 kgs

***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***


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Gulf Air
   Free Drinks
Gulf Air welcomes you to an award-winning service, where traditional hospitality complements exemplary in-flight service. They carry over 5 million passengers a year and operate one of the youngest fleet of aircraft in the world.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
First 62 - 80 Individual 2 40 kgs
Business 48 - 50 Individual 2 30 kgs
Economy 32 Individual 2 20 kgs


***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***

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KLM
   • Europe - free soft drinks
   • Inter continental - All drinks are free
KLM is the oldest scheduled airline in the world, however it has one of the youngest fleets of aircraft. KLM and its partner airlines operate a route network that connects more than 500 cities throughout the world. Attention to detail has always been a priority to KLM, their aim is to offer the best possible service both in the air and on the ground.
* The piece system operates on flights to USA, Mexico, Brazil, Ecuador, Peru and venezuala. Passengers permitted 2 pieces of luggage, not to exceed 32kgs per piece.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
Business 55 Individual 3 30 kgs
Economy 31 General view 2 20 kgs

***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***


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Iberia
   Free Drinks - with exception of spirits
Iberia Group airlines fly to 96 destinations in 40 countries. Via code-sharing arrangements with other companies, it offers flights to other additional 60 destinations in 25 countries. With a fleet of about 200 aircraft, it operates about 1,000 flights each day.
Long Haul
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
Business 51 Individual 3 30 Kgs*
Economy 32 General view 3 20 Kgs
European
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
Economy 31 Audio only 2 20 Kgs
*Sólo *Only on Iberia flights to America and South Africa The weight system is applicable to the whole Iberia flight network, except those operating between Europe and North America (Canada, USA and Mexico), the Caribbean (Puerto Rico), Central America (Costa Rica, El Salvador, Guatemala, Nicaragua, Honduras and Panama) and South America (Spain-Venezuela-Spain, Spain-Ecuador-Spain, Spain-Dominican Republic-Spain.

***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***


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Icelandair
• Business Class - All drinks complimentary
• Economy Class - Complimentary Soft drinks and a small premium for alcoholic beverages
Welcome to Icelandair, one of Europe's most progressive and dynamic airlines. Operating from our hub at Keflavik Airport, described by Condé Nast Travel magazine as "one of the best airports in the world," we offer daily and regular scheduled services to Europe and North America, alone or in conjunction with our code-sharing associates.
Transatlantic
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
Business 40 General view 2 2 pieces
Economy 31 General view 2 2 pieces
European
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
Business 40 General view 2 30 Kgs
Economy 31 General view 2 20 Kgs

***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***


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Japan Airlines
   Free Drinks
Japan Airlines operate connections twice daily from London Heathrow to Australia via Osaka or Tokyo to Cairns, Brisbane and Sydney. They combine a high standard of in-flight service with convenient schedules and very competitive air fares, which not only include an overnight stopover in Tokyo or Osaka in your trip from Australia, but also a free flight from Brisbane to Sydney.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
First Class flat bed Individual 2 40 Kgs
Raffles Business 50 Individual 3 30 kgs
Economy 34 Individual 3 20 kgs

***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***



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Korean Air
   Free Drinks
Korean Air offer a wide variety of in-flight entertainment which is available in every class and will ensure your flight is an enjoyable one.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
Premium First 83 (flat bed) Individual 2 40 Kgs
First 61 Individual 2 40 Kgs
Prestige 48-50 Individual 3 30 Kgs
Economy 33-34 General View 3 20 Kgs


***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***


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Lufthansa
   Free Drinks
Lufthansa is one of the world's largest airlines operating out of 8 UK airports to Germany then on to over 180 destinations world-wide.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
Business 48 Individual 2 30 Kgs
Economy 32 General View 2 20 Kgs
Business 34 None 2 30 Kgs
Economy 32-34 None 2 20 Kgs

*luggage -flights to USA and Canada are bard on the piece concept so passengers may take 2 pieces not exceeding 32kg each.

***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***


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Malaysia Airlines
   Free Drinks
One of the world's modern fleets of Boeing and Airbus aircraft, Malaysia Airlines world-wide network spans 6 continents and over 110 destinations. Their Golden Club Class seat has an electronically controlled footrest and lumbar support, headrest with adjustable wings and a spacious recline position. Their First Class 'Sleeper' provides a near-horizontal sleeping position with adjustable lumbar support and footrest.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
First 72-76 Individual 2 40 Kgs
Business 50 Individual 3 30 Kgs
Economy 34 Individual 3 20 Kgs


***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***


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Martinair
• Star Class - all drinks complimentary
• Economy - soft drinks complimentary. Free alcoholic drinks during meal and beverage service
Martinair has 2 seating classifications, with different prices and services per class.

Please note - that star class is a premium economy service and must not be sold as Business Class.

For over 40 years, smart passengers have chosen Martinair's Economy service. Value-conscious fares that still offer Martinair's quality in-flight service: attentive crew, meal and beverage service, and popular entertainment. You won't feel like your flying Economy (but your pocket-book will)..
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
Star 34 General View 3 2 pieces
Economy 30 General View 3 2 pieces
Checked baggage
.The following rules apply to checked baggage:. For flights between Amsterdam and the U.S., Canada and Mexico (Cancun only), each passenger (Star Class and Economy Class) may bring a maximum of two pieces of baggage with a total weight of max. 64 kg. Each piece may not exceed the maximum measurement of 158 cm (length + width + height), and each suitcase must not weigh more than 32 kg..Passengers travelling with children under 2 years old are allowed to bring a buggy or and one carry-on bag (must not weigh more than 10 kg)..Crutches, other types of orthopedic aids up to 15 kg or a wheelchair are allowed on board free of charge..For flights between Amsterdam and all other destinations, Star Class or Big Seat travellers have a baggage allowance of 30 kg. For Economy Class passengers the maximum is 20 kg..


***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***

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Monarch Airlines
   Drinks at a charge
Whilst other low cost airlines may lower standards to offer cheaper fares, offer their passengers all the frills and straight-forward low prices.

Full service with Monarch Scheduled includes:You can enjoy delicious good food and drinks, available to purchase from our brand new menu range, along with excellent in-flight shopping, the latest film releases, complimentary newspapers and refreshing hot towels. Pre-booked Seats at No extra Charge.

Premium Cabin upgrades:
-Dedicated check-in counters at most airports.
-Priority boarding and baggage reclaim
-Increased seat recline, with adjustable headrests, pillows and blankets.
-Seat back or in-arm personal video entertainment system.
-Complimentary use of upgraded headsets.
-Give-away amenity packs.
-Complimentary welcome drink and free bar service.
-Upgraded catering with a choice of entrée and a superior wine.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
Premium 34 Individual T.V. 2 30 Kgs
Economy 29 - 30 General view T.V. 2 20 Kgs

***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***


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Northwest Airlines
   Free Drinks
Northwest Airlines pride themselves at being on the cutting edge of airline technology. From establishing new routes and implementing electronic services aimed at making your travel easier and faster, Northwest Airlines is committed to making your travel experience the most convenient, most enjoyable, and safest possible.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
Business 60 Individual 2 2 pieces
Economy 31-32 General View 3 2 pieces


***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***


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Olympic Airlines
   Free Drinks
Olympic Airways prides itself on meeting all of your travel needs, its service has been designed to focus on safety, comfort and quality. Olympic Airways operates over 15 flights a week from the UK to Athens where you can connect onto flights to Australia, Asia and the Middle East.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
Business 58 Individual 3 30 kgs
Economy 32-34 Individual 3 20 kgs

* Individual screens from Athens Only. London Heathrow to ATH will be General view.

***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***


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Qantas
   Free Drinks
Qantas carry more than 17 million passengers per year and their philosophy focuses on customer service. In Economy Class, Qantas feature new ergonomically designed seats with adjustable headrest wings. Their fully-adjustable 'Dreamtime Seat' in Business Class provides a generous amount of space for working and sleeping, while the First Class Sleeper Seat reclines to a fully flat 6ft 6ins bed.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
First 76 (flat bed) Individual 2 40 kgs
Business 50 Individual 2 30 kgs
Economy 32 Individual 3 20 kgs


***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***


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Qantas
   Free Drinks
Put safety first - Maintaining the highest standards of safety and security to protect you. Are customer focused - Providing you with genuine service and hospitality every time you travel with us - a service that is personalised and tailored to your needs.

Are committed to people - Employing dedicated staff, people who want to be part of a young and dynamic team, providing them with support and training to ensure their success, our success and your pleasure!

Are culturally aware - Epitomising the values and hospitality of our Qatar home, whilst understanding and caring for people from all cultures and backgrounds.

Are Financially strong - Growing our company aggressively and surely, so that you can pride yourself on choosing to fly Qatar Airways.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
First 80 Individual 3 40 kgs
Business 50 Individual 3 30 kgs
Economy 32 Individual* 3 20 kgs
*Only if clients Fly on the NEW A330 Aircraft. Other Aircraft may Not offer Individual TV’ Screens on Back of Seats.
If you are flying First Class on one of our A320 or A300 aircraft you will be able to watch a range of up to 20 movies on a personal DVD player. If you are travelling Business Class on our A320s and A300s, you will be able to watch a range of 20 movies on Sony Watchman portable players. Both the DVD and Sony Watchman libraries feature the latest English, Arabic and Hindi movies..

***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***


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Royal Brunei
   Soft Drinks free, Dry airline (can take own alcohol for consumption)
Founded in 1974, Royal Brunei operates one of the world's youngest fleets, serving 22 destinations across Europe, the Middle East, Far East and Australia. The Economy Class configuration has recently changed to allow a generous 32 inch average seat pitch. Treat yourself to a seat in the spacious First Class cabin or the 'Skyluxe' seats in Business Class with a 45 inch seat pitch for complete luxury.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
First 65 Individual 2 40 kgs
Business 45 Individual 3 30 kgs
Economy 32 General View 3 20 kgs


***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***


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SAS Airlines
   Free Drinks
Fly directly from Copenhagen, Gothenburg, Stockholm, Oslo or Stavanger. With SAS you can access the best range of destinations and departures when flying to and from Europe.
Long Haul
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
Business 47 - 50 Individual 2 30 kgs
Economy Extra 37 Individual 3 TBA
Economy 32 Individual 3 20 kgs
European
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
Business 43 - 34 N/A 2 30 kgs
Economy 32 N/A 2 20 kgs
*2 Piece rule applies to USA, Canada and Mexico. Passengers may take 2 pieces not exceeding 32 Kgs per piece
*Economy Extra is only on offer with the A340 + A330 Aircraft.
*Europe's Seat Pitch can change and vary with different Aircraft.

***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***


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Singapore Airlines
   Free Drinks
Singapore Airlines has a reputation for a superb service, earning the airline many international awards. Passengers can enjoy a glass of champagne, then settle down to enjoy the biggest show in the sky 'KrisWorld', offering over 60 entertainment options in Economy Class. The Italian designed 'Ultimo' seats in Raffles Class provide passengers with individual privacy screens and the First Class 'SkySuite' reclines to a completely flat bed, with optimum comfort in mind.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
First 78 (flat bed) Individual 2 40 kgs
Business 72 (flat bed) Individual 3 30 kgs
Economy 32 Individual 3 20 kgs


***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***


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South African Airways
   Free Drinks
South African Airways is Africa's leading airline. Our mission is to be the carrier of choice in the markets we serve. SAA offers over 20 direct flights a week from London Heathrow into South Africa.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
First 83 (flat bed) Individual 3 40 kgs
Business 55) Individual 3 30 kgs
Economy 31-34 Individual 3 20 kgs


***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***


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Sri Lanka Airlines
   Free Drinks
Today Sri Lankan Airlines boasts a route network spanning 35 cities and 26 countries including Asia, the Middle East and Australia. The Airline's philosophy of constantly looking into the future and its drive for excellence means that it is hard to beat in terms of comfort, hospitality and service. In all classes, your overall well-being and enjoyment is taken care of. In Economy Class, there are adjustable footrests, excellent in-flight entertainment and on some aircraft individual telephones.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
Business 49 Individual 3 30 kgs
Economy 34 Individual 3 20 kgs


***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***


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Swiss Airlines
   
New fleet coming on board with superior seat pitch and entertainment :- With the introduction of the new Airbus A340-313, SWISS is embarking on the renewal of its long-haul fleet. SWISS will be taking delivery of a total of seven A340-313s, scheduled to progressively replace the existing Boeing MD-11s. Reclining seats in Swiss Business, the largest individual screens in the airline branch for Swiss Economy and a camera mounted beneath the cockpit are just some of the highlights of the new aircraft.
 
USA and Canada
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance*
First 83 Individual 3 32 kgs
Business 55 - 60 Individual 3 30 kgs
Economy 32 Individual 3 20 kgs
 
European
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance*
Business 33 - 34 General View / info only 2 30 kgs
Economy 32 General View / info only 2 20 kgs
 
Africa and Asia
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance*
First 83 Individual 3 40 kgs
Business 55 - 60 Individual 3 30 kgs
Economy 32 Individual 3 20 kgs

*2 Piece rule applies to USA and Canada destinations. Passengers may take 2 pieces not exceeding 32 Kgs per piece

Please Note that the A330 or A340 Aircraft Have the Individual TVs – Other Aircraft may Vary.

Food and Beverage:
Economy Class (Europe) – Less than 70 Min – No Food or Beverage for Sale on Board.
Economy Class (Europe) – Over 70 Mins – Food and Beverages sold on board.
Business Class (Europe)
– Beverages, food, newspapers on board are Included in Fare.

USA + Canada + Far East + Africa All offer: Beverages and food are included in the Fare.


***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***


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Thai Airways
   Free Drinks
Thai Airways International prides itself on providing lavish standards of in-flight hospitality, whilst the cabin decor has a distinctive and traditional Thai feel. In addition to 10 flights a week from London Heathrow to Bangkok, with convenient onward connections to Australasia, Thai International has daily flights between Sydney and Auckland, allowing passengers to experience the delights of both Australia and New Zealand.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
First 62 Individual 3 40 kgs
Business 40 Individual 3 30 kgs
Economy 34 General View 3 20 kgs


***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***


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United Airlines
   Free Drinks
United Airlines are the 2nd largest airline in the world, with over 1600 flights a day to 119 destinations in 26 countries. Their extensive route network in North America opens up numerous stopover possibilities throughout the United States, Canada and Mexico, connecting with onward flights to Sydney and Melbourne in Australia and Auckland in New Zealand.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
First 64 Individual 2 2 pieces
Business 55 Individual 3 2 pieces
Economy 31 Individual* 3 2 pieces

*On select flights

***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***


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US Airways
   $5 per alcoholic drink Drinks
US Airways operates daily direct flights to the US from Gatwick and Manchester where you will be able to connect on to over 150 US airports. US Airways has been operating for over 60 years and today has over 3,400 daily departures..
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
Business 60 Individual 3 30 kgs
Economy 32-34 individual 3 20 kgs


***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***


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Virgin Atlantic
   Free Drinks Drinks
Virgin Atlantic is Britain's 2nd largest long-haul airline, operating services out of London Heathrow, Gatwick and Manchester to 18 different destinations, including Sydney, Hong Kong, Kuala Lumpur and the USA, Virgin Atlantic is committed to providing their passengers with everything they need for a pleasant, relaxing journey. In Upper Class you can pre-book a neck and shoulder massage or even a manicure. Virgin Atlantic offer an 'Express Hand Baggage Check-In' at London Heathrow for Economy passengers.

Children: When you're flying with children, everyone has fun. That's because we've got loads to keep the little, and not so little ones amused, including a great backpack full of goodies and their own TV shows and meals.

In-flight: As a minimum you'll have eight different TV channels. We've got a great range of movies, comedy, sport, drama and kid's programmes to choose from, not to mention channels playing every type of music. On many flights there are even more channels to choose from plus Nintendo and PC games on many of our routes and Sky Map, which uses flight deck technology to show you exactly where you are in the world at any time. And don't forget your free ice cream during your movie.
Class Seat Pitch (inches) Personal Video Screens Check-in (hrs) Luggage Allowance
Upper Class 55-60 Individual 3 30 kgs
Premium 34-38 individual 3 20 kgs
Economy 30-32 individual 3 20 kgs


***Flightdesk can not be held responsible for inaccuracys. All details correct as of the 15th July 2004. For the most upto date information please call through to Flightdesk reservations***

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